Optimization of the Capital’s Business Environment and Improvement
of the Service Level of Water, Power, Gas and Heat Access
In order to thoroughly implement the important guidelines made by the Party Central Committee and the State Council on optimizing business environment, promoting efficient access to electricity, water, gas and heating and improving public service level in the city, Beijing Municipal Commission of City Management mainly carries out the following work in accordance to the unified leadership of Beijing Municipal Party Committee and Beijing municipal government:
First, jointly formulate and unveil implementation policies with relevant departments.
We have jointly printed and issued The Opinions on Further Optimizing Electricity, Water, Gas and Heating Access for better Business Environment in Beijing (Interim) with Beijing Planning, Land and Resources Commission, Beijing Municipal Commission of Housing and Urban-Rural Development, Beijing Water Authority, Beijing Gardening and Greening Bureau, Road Administration of Beijing Municipal Commission of Transport, Traffic Administrative Office of Beijing Municipal Public Security Bureau and other authorities. We will further innovate the mechanism, improve the system, strengthen coordination, carry out responsibilities, shorten the time limit for handling and approval, namely, all accesses shall be completed within 40 workdays in principle. We will transform the focus of our work from ex ante approval to supervision during and after the handling, from several authorities working on their own to coordinated joint handling simultaneously.
First, optimize administrative review and approval process and shorten the time limit for handling and approval.
We will further strengthen the management of service, reinforce operational guidance, improve the communication mechanism, pay attention to cooperation during work, and implement administrative licensing in accordance with laws and rules, so as to shorten the approval time and improve the work efficiency. We will cut the handling time limit of planning, construction, greenbelt and trees, occupation and excavation of roads and occupation of roads for construction affecting traffic safety. Also, we will handle the latter two together. We will shorten the administrative review and approval time of the access of electricity, water, gas and heating from previous 70 workdays to no more than 25 workdays in principle.
In admiton, we will improve relevant mechanisms to further improve the service of the industry.
Relevant enterprises shall provide one-stop services for users as the access project’s executor, simplify application materials, streamline their workflow and shorten handling time. In principle, the time limit for enterprises to access electricity, water, gas and heating shall not exceed 15 workdays. Beijing Electric Power Company, SGCC, Beijing Tap Water Group, Beijing Drainage Group Co. Ltd, Beijing Gas Group and Beijing Heating Power Group have promised to optimize the business environment for user access and disclose the handling time limit, standards and procedures to the public.
Second, further reform and innovate to explore and implement preferential policies.
In terms of accessing electricity for small and micro enterprises who face problems such as lack of professional technicians, high costs and poor power management capacity in the installation of electricity, Beijing Electric Power Company, SGCC has launched the “Free of Errand, Review and Approval and Investment” special campaign since February 8. The goal is to help inject new vigor into small and micro enterprises by streamlining application and installation process, expediting power access and reducing costs.
This special campaign features three important measures: First, deliver service to users’ doorsteps rather than the other way around. Customers can apply for electricity supply through multiple channels, including dialing 95598 hot line and “Power Service” app. The power supply company will send staff to survey the site and install electricity, while customers are spared from going to the service hall. Second, streamline procedure and approval. The power company shall collect all application documents once. If the supporting documents submitted by customers are still valid, no such documents are needed in the application process. Third, zero investment for low-voltage power supply. Electricity Companies will offer low-voltage power to customers who require 160KW capacity or below and fund power facilities and equipment above the meter box of low-voltage projects in full. After the implementation of "three-free" campaign, the handling process will be reduced to 3 from 6. For low-voltage customers who can meet direct power access conditions, they only need 2 steps and will receive power within 3 workdays. The user can go through all procedures via the mobile phone, without visiting the service hall.